Privacy policy

 

📄 Privacy Policy

Last updated: November 15, 2025

This Privacy Policy describes how NexaNova Boutique (“we”, “us”, “our”) collects, uses, and protects your information when you visit nexanovaboutique.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to process your orders, including:

  • Name

  • Shipping and billing address

  • Email address

  • Payment information (processed securely through third-party payment providers)

We do not collect or use customer data for:

  • Email marketing

  • SMS marketing

  • Analytics or tracking

  • Retargeting ads

We only collect basic information required to fulfill purchases and customer support requests.

2. How We Use Your Information

We use your information strictly for the following purposes:

  • Processing your orders

  • Delivering your products

  • Communicating with you about your order

  • Handling returns or customer support

We do not sell, rent, or share your information with third parties for marketing or advertising.

3. Payment Processing

Payments are processed securely by trusted third-party payment providers such as:

  • Credit card processors

  • PayPal

  • Shop Pay

  • Google Pay

  • Apple Pay

We do not store your full payment details.
These providers use encryption and comply with industry standards (PCI-DSS).

4. Cookies

We use only minimal, essential cookies required for:

  • Shopping cart functionality

  • Website performance

  • Secure checkout

We do not use cookies for:

  • Tracking

  • Advertising

  • Analytics

5. Protecting Your Information

We take reasonable precautions to protect your personal information, including:

  • SSL encryption

  • Limited employee access

  • Secure third-party payment processors

However, no method of electronic transmission is 100% secure.

6. Sharing Your Information

We only share your information with:

  • Shipping carriers (to deliver your order)

  • Payment processors (to complete your purchase)

  • Platform providers (Shopify or equivalent)

We do not share your information with marketers, analytics firms, or advertising platforms.

7. Your Rights

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your customer account

To make a request, contact us at constantinejohnson@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy, contact us:

📧 constantinejohnson@gmail.com
📍 375 Krotz Street West, Listowel, ON, N4W 0H8, Canada